PLEASE RECORD YOUR UNBOXING - We may refuse returns/refunds for damaged/missing items without a video of your unboxing!
If you receive a damaged product we can offer a refund/exchange, please contact us at firstname.lastname@example.org.
Please note: We will not offer refunds/exchanges for minor dents, scratches etc to the outbox.
Please note: If your item is sealed and has a missing or damaged item inside, such as a photocard, we can't offer any refund/exchange! All sealed products come straight from Korea so any missing/damaged items inside are the manufactures error and not ours.
However, if your order is missing a whole item, please contact us at email@example.com